Where’s the friction in your sales process?

February 20
Tuesday 11:00 AM 1 Hour

As a customer, it’s easy to see where companies make it hard for us to do business with them. Can you see where you’re making it difficult for your clients, couples and customers? Do you know how you may be chasing away good prospects because of extra steps or friction? Come to this session and see how your customer experience may be hurting you, rather than helping.

What you’ll hear:

5 ways you’re creating friction in your sales process
3 ways you’re creating friction on your website
Friction reduction tips everyone can use

About Alan Berg

Alan Berg, CSP, Global Speaking Fellow is an author, business consultant, professional speaker and sales trainer. he is the Author of 7 books and host of the Wedding Business Solutions Podcast on Apple, YouTube and all podcast platforms.

Alan Berg

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